Effective Date: 18 February 2026
This Return & Refund Policy applies to purchases made from https://sunandann.com/
operated by SWAMI ART, owned by SUNIL ANANDA DHANGAR.
1. Replacement Policy
Customers may request a replacement within 6 days from the date of delivery.
Replacement is applicable only if the product is:
Damaged
Defective
Incorrect item delivered
The product must be unused, unwashed, and returned in its original packaging with all tags intact.
Replacement requests made after 6 days from delivery will not be accepted.
2. Return Conditions
To be eligible for replacement or refund:
The item must be in original condition.
It must not show signs of use, washing, or damage caused by the customer.
Proof of purchase/order confirmation must be provided.
SWAMI ART reserves the right to reject returns that do not meet the above conditions.
3. Refund Policy
If a replacement is not available, a refund will be issued.
Once the returned product is received and inspected, the refund will be processed.
The refund amount will be credited to the original payment method within 4 to 5 business days after approval.
Shipping charges (if any) are non-refundable unless the return is due to our error.
4. Non-Returnable Items
Products damaged due to misuse or mishandling by the customer.
Items returned after 6 days from delivery.
Products without original packaging or tags.
5. Cancellation Policy
Orders can be cancelled before dispatch.
Once the order has been shipped, cancellation is not allowed.
6. Contact for Returns
To request a replacement or refund, please contact:
SWAMI ART
Owner: SUNIL ANANDA DHANGAR
Email: sunildhangar305@gmail.com
Phone: 9054824708
Please include your Order ID and reason for return while contacting us.